Lifeline United’s Modern Slavery Statement

This statement is made as part of Lifeline United Healthcare Solutions Ltd.’s commitment to eliminating the exploitation of people under the Modern Slavery Act 2015 (the Act).  It summarises how Lifeline United operates, the policies and processes in place to minimise the possibility of any problems, any risks we have identified and how we monitor them, and how we train our staff.  

This statement is published in accordance with section 54 of the Act and relates to the financial year January 2020 to December 2020.  It was approved by the board of directors  on 20thDecember 2019.  

Jose Maria Manzanillo 

Managing Director

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Our Business

Lifeline United Healthcare Solutions ltd. is a limited company operating in the recruitment sector.  

We provide introduction services and supply temporary workers in the Healthcare Industry.

Lifeline United Healthcare Solutions ltd is an independent business. 

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Who we work with​

All of the hirers that we work with, and all of the work-seekers we provide, are known to and identified by our staff. All of the temporary workers we supply are identified by our staff. 

The hiring companies that we work with are located in the Philippines and the Middle East.  The work-seekers and  workers we supply live in the United Kingdom, the Philippines and the Middle East.​

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Other relationships

As part of our business, we also work with the following organisations: 

• the Recruitment and Employment Confederation (www.rec.uk.com) and the Institute of Recruitment Professionals (www.rec-irp.uk.com)

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​Our Policies

​Lifeline United Healthcare Solutions ltd has a modern slavery policy available on our website. 

In addition, Lifeline United Healthcare Solutions ltd has the following policies which incorporate ethical standards for our staff.​

• Privacy policy available on our website. ​

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Policy development and review

Lifeline United Healthcare Solutions ltd.’s policies are established by senior leadership team based on advice from HR professionals, industry best practice and legal advice, and in consultation with the stakeholders]  We review our policies annually, or as needed to adapt to changes.  

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​Our Processes for Managing Risk

​In order to assess the risk of modern slavery, we use the following processes with our suppliers:

• When engaging with suppliers, we ask for evidence of their processes and policies, including commitments around modern slavery, human trafficking, forced labour, human rights, and whistleblowing.

• We conduct audits before entering into a commercial relationship with any business where there is the potential for risk.  These audited businesses form the basis of our preferred supplier list.

• We review the potential for risk at regular intervals, including the possibility of re-auditing a supplier or conducting spot checks.

After due consideration, we have not identified any significant risks of modern slavery, forced labour, or human trafficking in our supply chain.  However, we continue to be alert to the potential for problems.  

Additionally, we have taken the following steps to minimise the possibility of any problems:

• We reserve the right to conduct spot-checks of the businesses who supply us, in order to investigate any complaints.

• We require the businesses we work with address modern slavery concerns in their policies 

• We collaborate with our suppliers in order to improve standards and transparency across our supply chain.

• Only senior members of staff who have undergone appropriate training for assessing modern slavery risks in the supply chain are authorised to sign contracts and establish commercial relationships in any area where we have identified the potential for risk.

• We ensure that all of our suppliers are members of appropriate industry bodies and working groups.

• We work with Recruitment and Employment Confederation in order to combat the risk of modern slavery and human trafficking.​

Our staff are encouraged to bring any concerns they have to the attention of management.

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Our Performance​

As part of monitoring the performance of Lifeline United Healthcare Solutions ltd we track the following general key performance indicators:  

• the level of modern slavery training and awareness amongst our staff

Based on the potential risks we have identified, we have also established the following key performance indicators, which are regularly assessed by our senior leadership team:

• the percentage of suppliers who sign up to an appropriate code / provide their own modern slavery statements

• the percentage of candidates supplied from our preferred supplier list

• the effectiveness of enforcement against suppliers who breach policies

• the amount of time spent on audits, re-audits, spot checks, and related due diligence

​We discuss our indicators with suppliers, in order to ensure that we do not put undue pressure on our suppliers that might increase the potential for risk. 

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Our Training​

All of our staff receive training and support that is appropriate to their role.  In particular:

• All of our staff receive awareness-raising information around issues involving modern slavery and human trafficking, so that they can bring any concerns they have to the attention of management.

As part of this, our staff are encouraged to discuss any concerns that they have. 

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Training is refreshed annually